Any business · Free template
WhatsApp Customer Support Bot Template
Answer common questions instantly with AI, share information on demand, and hand off to a live agent when a customer needs a human.
What this template does
- ✓Answers FAQs with AI in context
- ✓Shares hours, location and policies
- ✓Escalates to a live agent with history
- ✓Collects feedback after resolution
How it works
- Customer asks a question
- Bot answers from your FAQs / AI
- Complex chats escalate to an agent
- Feedback is collected at the end
Launch this bot free
Customise the flow with no code and go live on WhatsApp in minutes.
Create free accountFrequently asked questions
Is this customer support bot template free?
Yes. Start on the free tier, customise the flow in the no-code builder and go live. You only pay for messaging credits as you scale.
Do I need to code?
No. Every template is a drag-and-drop flow you edit visually — change the wording, options and logic without writing any code.
Does it use the official WhatsApp API?
Yes. Templates run on the official WhatsApp Business Platform by Meta, so your number stays verified and compliant.