About Us

To empower every business — from solo entrepreneurs to growing teams — with world-class AI-powered conversational automation. We believe that connecting with customers should be effortless, instant, and personal.

Uraiyadal is a SaaS platform that provides:

• AI Chatbot Builder — Drag-and-drop flow designer with conditional logic, API integrations, and LLM-powered responses
• WhatsApp Business API Integration — Official Meta partner enabling businesses to send and receive messages at scale
• Live Agent Inbox — Seamless handoff from bot to human agents with real-time conversation management
• Campaign & Broadcast — Send targeted marketing campaigns to segmented audiences
• AI Document Intelligence (RAG) — Upload your business docs and let AI answer customer queries accurately
• Analytics & Reporting — Track conversation metrics, agent performance, and ROI
• Team Collaboration — Role-based access control for admin, agents, and managers

Uraiyadal was founded with a simple observation: small and medium businesses in India struggle to leverage WhatsApp as a proper business channel, despite it being the primary communication app for their customers. We set out to change that.

Built by developers who understand both the technical complexity of messaging APIs and the real-world needs of growing businesses, Uraiyadal makes enterprise-grade chatbot technology accessible and affordable — starting at ₹0.

• Small & medium businesses looking to automate customer support
• E-commerce stores wanting to drive conversions via WhatsApp
• Healthcare, education, and service providers needing appointment booking and FAQ automation
• Restaurants and food businesses for order management and delivery updates
• Enterprises requiring custom integrations and white-label solutions

• Simplicity — Powerful tools should be easy to use. No coding required.
• Transparency — Honest pricing. Fixed monthly plan + pay-as-you-go credits. 1 credit = ₹0.20. WhatsApp/Meta charges billed separately.
• Security — Enterprise-grade encryption, GDPR-ready, and compliant with Indian data protection laws.
• Customer First — Every feature we build solves a real business problem.